Privacy Policy
Welcome to Geode Reads. This Privacy Policy describes how Geode Reads ("we," "us," or "our") collects, uses, and discloses your information when you visit our online platform, engage with our services, or attend our literary events. We are committed to protecting your privacy and handling your personal data with transparency and care.
1. Information We Collect
We collect several types of information from and about users of our site and services:
- Personal Information You Provide: This includes information you provide when purchasing new books or rare editions, signing up for newsletters, registering for literary events, making inquiries, or purchasing mineral and gemstone themed merchandise. This may include your name, shipping address, billing address, email address, and payment information (processed securely by third-party payment processors).
- Transaction Data: Details about the products or services you have purchased from us and the fulfillment of your orders.
- Communications Content: The content of your communications with us, such as feedback, reviews, and event inquiries.
- Technical Data: Information about your device and how you access our site, including your IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system, and platform. This helps us understand how our site is used and improve its functionality.
- Usage Data: Information about how you use our site, products, and services, such as pages viewed, duration of visit, and navigation paths.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide Our Services: Fulfilling your orders for new and rare books, independent publisher supported titles, and merchandise; processing payments; and managing your engagement with our literary events.
- To Improve and Personalize Our Site: Developing and enhancing our online platform, understanding browsing behavior to offer tailored recommendations, and ensuring content is presented effectively.
- For Communication: Sending you updates about your orders, information about upcoming literary events, new book releases, and special offers, if you have opted to receive such communications.
- For Security and Fraud Prevention: Protecting our site and users from fraudulent activities and ensuring the security of our systems.
- To Comply with Legal Obligations: Meeting our legal and regulatory requirements.
3. How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, shipping, website hosting, data analysis, and marketing assistance. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal and Regulatory Authorities: When required by law or if we believe that such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our users or the public.
- Event Partners: In cases where we collaborate on literary events, your registration information may be shared with co-hosts to facilitate event management, always with appropriate safeguards and notice.
4. Data Security
We have implemented appropriate technical and organizational security measures designed to protect your personal data from accidental loss, unauthorized access, use, alteration, and disclosure. Despite our efforts, no security system is impenetrable, and we cannot guarantee the absolute security of your personal data.
5. Your Data Protection Rights
Under applicable data protection laws, including the GDPR, you have certain rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where our processing is based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below.
6. Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and support our marketing efforts. You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Geode Reads 92 Vassall Road, London, London, City of, SW9 6JA United Kingdom